Support
Frequently asked questions
How do I connect my Google Calendar?
Open the Family Check-In channel on your Roku, go to Settings, and follow the instructions to connect your calendar. You'll visit familycheckin.org/link on your phone or computer to complete authorization.
Why aren't my chores showing up?
Check that:
- You've selected the correct calendar in Settings
- Events are tagged with the correct format (e.g., "Take out trash [John]" assigns the chore to John)
- The event's end time determines when a chore is "due". If the end time is in the past, the chore is considered due. When all due chores are completed, the column header displays its configured color.
- Events are scheduled for today
- Your Roku is connected to the internet
How do I reset my calendar connection?
Go to Settings in the app and select "Clear Authentication". This will remove the stored OAuth tokens and allow you to reconnect.
Can I use multiple calendars?
Yes! You can configure separate calendars for chores, family events, and meals in the Settings menu.
How much does it cost?
Family Check-In offers a 7-day free trial, then $5/month for continued access.
Troubleshooting
App won't load or crashes
Try these steps:
- Remove the channel from your Roku
- Restart your Roku device
- Reinstall Family Check-In from the Channel Store
Calendar data is outdated
The app refreshes data every 30 minutes. To manually refetch the latest data, open Settings and then back out to the home screen. This will trigger an immediate refresh.